Micropixink Training Centre
Refund & Cancellation Policy
Effective Date: 16 May 2026
1. About This Policy
Micropixink Training Centre provides professional training, practical education, digital learning content and related educational services.
Because course places are limited and preparation may begin immediately after booking, our refund and cancellation arrangements are designed to reflect the educational and operational commitments involved in providing training.
This Policy should be read together with our Student Terms & Conditions and any course specific information provided at the time of booking.
Nothing in this Policy affects any statutory consumer rights that cannot legally be excluded.
2. Course Bookings & Payments
Course places are limited and are allocated once payment has been received and a booking confirmation has been issued.
Full payment must be completed before course commencement unless another arrangement has been agreed in writing.
Once a booking is confirmed, Micropixink Training Centre may immediately begin preparing for the course.
This may include:
Educator and tutor allocation
Course scheduling
Student administration
Educational preparation
Venue and treatment space allocation
Equipment and material preparation
Practical training coordination
Online onboarding
Digital content preparation
Assessment preparation
Training material preparation
Reservation of limited training capacity
Because these preparations may create costs and commitments before the course begins, certain deposits, reservation fees, instalment payments and course fees may become partially or fully non refundable once relevant services or preparation have commenced.
3. When Refunds May Not Be Available
Refunds will not ordinarily be provided where:
Training has already been attended in part or in full
Online educational content has been accessed
Manuals or digital resources have been issued
Downloadable content has been provided
Educational access or onboarding has been provided
The Student fails to attend the scheduled training
The Student is removed because of misconduct or breach of Training Centre policies
The course or related educational services have already commenced
This does not affect any statutory right to a refund or other remedy that applies under applicable law.
4. Cancellation by the Student
If you wish to cancel a booking, please contact Micropixink Training Centre as soon as possible using the contact details at the end of this Policy.
Your cancellation request should include:
Your full name
Course name
Booking information
Date of booking
Reason for cancellation, where you wish to provide one
Cancellation requests will be reviewed according to the applicable booking terms and consumer protection requirements.
Where a statutory cancellation right applies, that right will not be removed by this Policy.
5. Online & Distance Bookings
Where a course is booked online or at a distance, applicable consumer cancellation rights may apply.
Where required by law, consumers may have a cancellation period during which they can cancel without giving a reason.
However, there are specific rules where a consumer requests that services begin during the cancellation period.
If the Student expressly requests that educational services begin before the end of an applicable cancellation period, and the legal requirements for early commencement are satisfied, the Student may be required to pay for services already provided before cancellation.
Where applicable, the Student may also lose the right to cancel once a service has been fully performed following the required request and acknowledgement.
Nothing in this Policy limits statutory cancellation rights.
6. Digital Content & Immediate Access
Micropixink Training Centre may provide digital educational content before practical in person training.
This may include:
Online learning systems
Pre recorded training
Downloadable materials
Manuals
Home study materials
Educational resources
Online onboarding
Digital assessments
Where digital content is supplied before the end of an applicable cancellation period, the Training Centre will follow the legal requirements applicable to early digital content delivery.
Where required, the Student will be asked to expressly agree to immediate access and acknowledge the applicable effect on their cancellation rights before digital content is supplied.
Once digital content has been supplied in accordance with the applicable legal requirements, the Student’s statutory cancellation rights may be affected.
7. Rescheduling
Requests to reschedule training are not automatically guaranteed.
Any rescheduling request will be subject to:
Availability
Course capacity
Educator availability
Venue availability
Operational requirements
The Training Centre may apply an administration fee where appropriate.
Students should contact Micropixink Training Centre as early as possible if they are unable to attend their scheduled training.
Rescheduling does not automatically create a right to a refund.
8. Failure to Attend
If a Student does not attend scheduled training without prior agreement, the booking may be treated as a missed course place.
Because course places are limited and preparation may already have taken place, failure to attend does not ordinarily create a right to a refund.
Where appropriate, the Student may contact the Training Centre to request rescheduling, which remains subject to availability and applicable administration fees.
9. Travel, Accommodation & Other Costs
Micropixink Training Centre is not responsible for costs incurred by Students in connection with attending training, including:
Travel expenses
Accommodation
Visa related costs
Childcare
Business losses
Other indirect financial losses
Students are responsible for making their own arrangements and should consider these costs before confirming a booking.
10. Chargebacks & Payment Disputes
Students should contact Micropixink Training Centre directly if they have a concern about a payment, booking or refund.
Students agree not to initiate unjustified chargebacks, payment reversals or recovery claims where educational services, digital content, onboarding, scheduling, administration, course preparation or training access has already been provided.
Nothing in this section prevents a Student from exercising any genuine statutory or contractual rights.
11. Cancellation or Withdrawal by Micropixink Training Centre
Micropixink Training Centre may cancel, suspend or discontinue training where reasonably necessary for reasons including:
Safety
Legal requirements
Operational requirements
Educational requirements
Hygiene
Medical or safeguarding concerns
Venue issues
Unforeseen circumstances
Serious misconduct
Where Micropixink Training Centre cancels a course, the Training Centre will communicate the available options to affected Students and handle any applicable refund or rescheduling rights in accordance with the relevant booking terms and applicable law.
12. Course Access and Certification
Micropixink Training Centre may suspend or withdraw course access or withhold certification where reasonably necessary due to:
Serious misconduct
Breach of Training Centre policies
Unauthorised use of educational content
Failure to meet applicable training requirements
Safety or compliance concerns
This may affect eligibility for a refund where permitted by applicable law.
13. Statutory Consumer Rights
Nothing in this Refund & Cancellation Policy is intended to remove, restrict or exclude any statutory consumer rights that cannot legally be excluded.
Depending on the type of contract and how the course or digital content was purchased, different consumer rights may apply.
Where a service does not conform to what was agreed or is not provided with reasonable care and skill, applicable consumer rights may provide remedies in accordance with UK law.
14. How to Request a Refund or Cancellation
To request a refund, cancellation or rescheduling, please contact:
Micropixink Training Centre
Email: info@micropixink.co.uk
Telephone: +44 7564 344636
Please include your name, course details and booking information so that your request can be reviewed as quickly as possible.
15. Changes to This Policy
Micropixink Training Centre may update this Refund & Cancellation Policy from time to time to reflect changes to our services, booking arrangements or applicable legal requirements.
The latest version will be published on this page together with the applicable effective date.
16. Contact Us
For questions about refunds, cancellations or rescheduling, please contact:
Micropixink Training Centre
Email: info@micropixink.co.uk
Telephone: +44 7564 344636
Website: micropixink.co.uk
Effective Date: 16 May 2026